Payment & Shipping
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payments
the following payment methods are accepted in this online store:
Credit Card
Debit Card
PayPal
Card payments are not processed through pages controlled by me. one or more online payment service providers will encrypt your card or bank account details in a secure environment .
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order processing
The usual processing time for an order (excluding bespoke, custom, altered, personalised a ‘made to order’) is 1-3 working days, although we are often able to process and despatch orders on the same or next working day.
Any bespoke, or ‘made to order’ items will have varying processing and despatch times according to the nature of the work involved in producing them, and an estimate will be provided and agreed before such an order is placed. processing time may be extended, then a customer will be contacted as soon as possible.
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shipping
Standard delivery
(Royal Mail Tracked 24). Delivery usually takes 2-3 business days. Included with all orders for no extra charge;
Orders are always despatched as quickly as possible.
Delivery times may vary due to unforeseen circumstances and we are unable to guarantee exact dates once items are posted.
Please note that as per Royal Mail policy, delivery times do not include weekends and bank holidays.
All items will be sent to the shipping address supplied with the order. If your order is a gift and you wish it to be delivered directly to the recipient then we are more than happy to do so; in such cases please make sure the correct name and address is supplied.